Customer Assistant

Updated: June 15, 2024 04:25 PM GMT

M&S

Dumfries

All the details

Customer Assistant - Clothing & Home - Dumfries

Work Pattern W/K 1 Sun 08:00 - 16:00, Mon 10:00 - 18:00, Fri08:30 - 18:00

W/K 2 Tues 08:30 - 18:00, Fri 10:00 - 18:00, Sat 08:00 - 16:00

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities
• Serve our customers efficiently, both on the shop floor and at service points
• Keep the store clean and tidy, ensuring that our shelves are always stocked with product
• Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
• Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
• Build expert product knowledge to sell and recommend... More Detail