Customer Service Advisor Administrator

Updated: June 15, 2024 04:17 PM GMT

Prince

Telford

Customer Service Advisor

Telford

Permanent

£24,000 + annual bonus

Monday-Friday 8:30am-5pm / 37.5 hours per week

25 days holiday + bank holidays, company pension scheme, health insurance + annual bonus

Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a permanent basis. The role will be based in a clean modern office environment within a friendly and supportive team. The benefits will include 25 days holidays + 8 bank holidays and access to the Health Scheme.

Responsibilities and duties will include, but not limited to:
• Deliver first-class customer service
• Schedule appointments for Warranty call outs
• Schedule appointments for Commissioning, Assembly and Repairs
• Raise Orders and Invoice reconciliation
• Ensuring all telephone calls are answered within a set time frame, dealing with telephone requests from our network of customers
• Internally transfer calls to provide a great level of service and seamless experience... More Detail