Global Returns Technician (ONSITE)

Axon

Daventry

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

You will be responsible for processing returns and completing triage. Processing customer returns to ensure rapid and accurate resolution. Enter customer information, symptom codes, etc. in company systems. Perform troubleshooting to identify symptoms. Ensure proper documentation and organization of return equipment to protect customer property. Assist with developing continual improvements to the Global Returns... More Detail

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