Applications Support Engineer

Updated: June 15, 2024 03:49 PM GMT

AB Dynamics

Bradford-on-Avon

Role Overview

This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving customer inquiries, and ensuring the smooth operation and optimal performance of our robotic and software solutions. Working within the Sales and Support arm of the business, the Applications Support Engineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute to customer satisfaction.

What will you be doing?
• Customer support and issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential problems that could arise.
• Troubleshooting and... More Detail