Patient Advisor

Updated: June 15, 2024 03:48 PM GMT

Cleevelands Medical Centre

Bishops Cleeve

Job summary

We currently havea position available offering 30 hours per week. Working hours:-
• Monday 8.00am -5.00pm
• Tuesday 11.30am - 6.30pm
• Thursday 11.30am - 6.30pm
• Friday 8.00am - 5.00pm

This post is a permanent position and willsuit someone looking to work in Primary Care as part of the wider NHS.

The Administration Team works veryclosely with the clinical team, providing the best possible service in theBishops Cleeve and North Cheltenham Area.With 11,400 plus patients.

Main duties of the job

Patient Advisors have an important and varied role whichincludes:

Issuing repeat and acute prescriptions.

Managing prescription enquiries.

Guiding patients to the most appropriateservice, which may not always be a doctor.

Helping patients navigate the wider NHS services.

Responding to requests from doctors to provideinformation to patients.

General enquiries.

Being a first point of contact for patients.

Managing documentation in and out of thepractice.

Adhering to all... More Detail