Facilities Helpdesk Administrator

Updated: June 15, 2024 03:47 PM GMT

GH Engage

Basildon

Facilities and Maintenance Helpdesk Administrator- Basildon- up to 32k

My client is currently recruiting for an experienced Helpdesk Administrator to join their busy team based in Basildon Essex. The ideal candidate will have Helpdesk or Administration experience within Facilities and Maintenance or a busy environment.

Monday to Friday- Office Based- 8.30am- Friday 17.30 with Overtime available

Main Duties

General Administration Duties

PPMS

Assist with the efficient day to day running of help desk reporting to the help desk manager.

Receive and process work requests from clients, received via e mail, telephone and portal.

Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO's, process permits.

Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that the account coordinator is updated.

Process updates from suppliers obtaining information for quotes where... More Detail