FNB Vacancies – Multi Skilled Consultant Sales

FirstRand

De Aar

Job Description:

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Responsibilities:
• Always comply with procedures and processes contained in the relevant businessguidelines and understand the risk associated with decisions
• Conduct themselves in an ethical manner at all times
• Ad hereto the TCF (Treating Customer fairly) principles in all that you do
• Takes accountability for own performance, personal and career development
• Identify and sell/cross sell products aligned to customer needs
• Connect with our customers by living up to our brand promise of how can we help you? atall times.
• Converse with our customers in a way they fully understand and provide helpful solutionsand products based on their needs.
• Ensure activities support cost containment and reduction
•... More Detail

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