Geek Squad Agent (Retail Store)

Geek Squad

New Hartford, NY

3.
8 New Hartford, NY New Hartford, NY Part-time Part-time $15 - $17 an hour $15 - $17 an hour 5 days ago 5 days ago 5 days ago As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions.
We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores.
Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.
What you'll do Provide positive, timely service to customers during the check-in and checkout process Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps Help set up and repair technology devices for customers Monitor service queues and provide accurate status updates to customers Clearly... More Detail

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