Sales & Service Executive

Updated: June 14, 2024 11:39 AM GMT

SYNETIQ

Winsford

Our team at Winsford is seeking a candidate with excellent customer service skills and prior knowledge of the sales process to handle inbound parts requests, provide sales quotations on our bespoke platform, and maintain exceptional service levels.

Responsibilities include identifying suitable parts from our in-house database, quoting and selling parts into the B2B market via our online portal, responding to customer inquiries in a professional manner, and resolving any issues that may arise.

Key Areas Of The Role
• To provide sales quotations on SYNETIQ bespoke system
• To answer/respond to incoming messages on the parts portal
• Provide good customer satisfaction in relation to all customer matters
• Engage with other departments to ensure parts arrive to the customer within the agreed SLA’s
• To ensure that all customer invoicing is carried out in a timely manner

Skills
• Strong communication skills
• Excellent sales ability
• Customer service oriented
• Ability to multitask and... More Detail