Administrator/ Customer Service

Updated: June 14, 2024 11:11 AM GMT

Everpool Recruitment

Chipping Norton

Customer Service / Administrator / Call Handler

We are currently looking for people with experience, excellent communication, and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.

Hours and Location

Chipping Norton

£21,000 - £25,000 (depending on experience)

Office Based

Monday - Friday 37.5 hours (9am - 5.30pm)

What will you be doing?

To act as the first point of contact with policy holders wishing to make a claim under their designated insurance cover.

Create a claims file; accurately logging comprehensive details of the claim.

Effectively handle all claims from registration to completion.

Use a variety of communication approaches to build rapport and a positive relationship to help manage the customer predicament and deliver the right outcome.

Proactively identify opportunities to develop internal systems and processes and, where appropriate, reduce costs whilst ensuring we deliver a quality... More Detail