Bilingual Customer Service Representative

Updated: June 14, 2024 08:29 AM GMT

MT Talent

Oshawa, ON

Overview:
The Customer Service Coordinator is dedicated to upholding the companies customer service values while supporting customers across the nation. This role is crucial in driving the growth of a profitable service business by identifying areas for development and communicating appropriate solutions to customers. Here’s what you’ll do :
Address inquiries through phone or email Manage resolution of disputes Collaborate with various departments to guarantee order completion Process orders Generate quotations for products Acts as an intermediary between the company and the sales team Monitor orders and notify about unavailable stock Here’s what you’ll need to be successful:
High school diploma required (post-secondary education is preferred) Great communication skills in English and French Strong team player and communicator Customer centric Strong computer skills: MS Word, Excel, PowerPoint 1+ year of call center/customer service experience Here’s what you’ll get:
Competitive... More Detail