Part Time Member Service Desk Representative

Updated: June 13, 2024 02:22 PM GMT

Hockomock YMCA

Franklin, MA

Franklin, MA Franklin, MA Part-time Part-time Estimated:
$27.
6K - $35K a year Estimated:
$27.
6K - $35K a year 16 hours ago 16 hours ago 16 hours ago Come join the Front Desk Team at the Bernon Family Branch of the Hockomock Area YMCA in Franklin, MA.
The Membership Service Desk Representative delivers excellent service to all members, guests, and program participants.
This position responds to member and guest needs, promotes membership and programs, and maintains cleanliness and organization of the lobby area.
Under the supervision of the Membership Director, the Membership Service Desk Representative implements all membership systems and protocols.
Essential Functions Addresses member's concerns in a professional manner Implements membership systems in a fast-paced environment Manages quality control Works closely with Association staff on membership issues Supports the Membership Director in the retention of members through quality service and expertise Participates in department... More Detail