German C1 Customer Support Specialist in Porto, Portugal!

Cross Border Talents

Porto

Job Opportunity: German C1 Customer Support Specialist in Porto, Portugal

Location: Porto, Portugal

Language Requirement: German (C1) and English (B2)

About the Role: We are looking for a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team in the beautiful city of Porto, Portugal. In this role, you will be the primary point of contact for our German-speaking customers, providing exceptional service and support to ensure customer satisfaction.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer issues and complaints efficiently, providing accurate information about our products and services
• Maintain detailed records of customer interactions and transactions
• Collaborate with other departments to resolve complex issues and ensure a seamless customer experience
• Exceed customer satisfaction and performance metrics

Qualifications:
• Proficiency in German (C1... More Detail

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