Customer Support Officer
Updated: June 13, 2024 07:14 AM GMT
![KTI Talent Indicator](https://www.paynhire.com/c_logo/ANd9GcRGbSdTCdUfCB00n-Q8wfYn0LnrQzOvr7a2-Cwmexk.png)
KTI Talent Indicator
ChandigarhFunctions
• Efficiently handling inbound and outbound calls and transferring them to the relevant agentor department as per telecalling script.
• Communicating with them through various Omnichannel channels, including email, social media, phone or SMS
• Assisting them if they are facing a problem and troubleshooting it.
• Ensuring the customer has a positive experience with the company.
• Fostering a healthy relationship between the client and the customer.
• Communicating right information and making them satisfy with the query. More Detail
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