Customer Care Executive

Herb UK

Lymington

In a nutshell, this role is responsible for supporting the needs of our customers; ensuring the highest level of service and care is achieved at all times. Our Customer Care Executives are responsible for processing orders – from acceptance to delivery – accurately and in a timely manner, managing our complaints and feedback processes, and providing information and support about the products and services we offer to both our local and international customers.

Ideally, we’re looking for someone with previous customer service and/or sales admin experience, but for us it’s all about finding the right person. So, if you see yourself as a kind and caring human who loves being part of a tight-knit team, is keen to get stuck in and help where needed, can juggle multiple tasks at any given moment, celebrates the quirks of humanity and really does give a toss about the impact we have on the planet, we’d love to hear from you; experience or not.

· Responsible for answering all incoming... More Detail

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