Technical Support Engineer

Updated: June 13, 2024 06:35 AM GMT

Digital Waffle

Harleston

Role: Technical Support Engineer

Location: Harleston

Salary: Up to £32k

I am on the lookout for a First Line Support Engineer to join a manufacturing business based in Suffolk! This role will be the start of building a brand new on-site IT support team and they need a 1st Line Support Specialist to tackle user issues head-on.

Key Skills
• Microsoft
• 1st Line Support

We Are Looking For
• Minimum 3 years' 1st line support experience on the Microsoft tech stack.
• A proven track record of resolving hardware & software problems.
• Experience in a fast-paced, reactive environment.
• Excellent communication & interpersonal skills.
• Ability to work independently as the sole on-site IT resource (initially, you will be the start of a brand new team!).
• A proactive approach & desire to learn new technologies.

Daily Responsibilities
• Provide technical support to colleagues for a variety of Microsoft products and services (e.g., Windows OS, Office Suite, Microsoft 365, Azure AD)
•... More Detail