Customer Assistant - Service & Safety - Christchurch

Marks and Spencer

Christchurch

All the details

Below is the working pattern for this vacancy.

Sunday 11:45-17:00

Monday 10:00-15:15

Thursday 10:00-15:15

Friday 10:00-15:15

Saturday 10:00-15:15

Key Accountabilities And Measures
• Clearly identified to provide customers with a visible presence at the beginning of their shopping journey
• Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store
• Flexible and trained to support other areas within the store i.e. Foods, C&H, Operations
• Be knowledgeable of the store, support key marketing messages, latest products and top questions (e.g. what time do you close?)
• Assist customers in navigating the store, recognising when a customer needs help and provide the right level of support
• Thank our customers for shopping with us when they exit
• Deal calmly and empathetically with people in a variety of retail circumstances, including confrontational situations
•... More Detail

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