CUSTOMER SERVICE SPECIALIST I

Updated: June 12, 2024 03:38 AM GMT

TE Connectivity

Kawasaki, Kanagawa

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

【仕事内容】

お客様からのご注文～納品まで（見積作成、受注処理、納期管理、出荷処理）の業務、関連するお問い合わせに対応する業務。

・お客様からのメール、電話対応

・受注業務、納期管理、出荷業務

・納品書作成、見積書作成

・社内営業部門/生産計画部門/物流部門、その他海外姉妹会社との連携業務

・価格確認・価格登録・検収フォロー

What Your Background Should Look Like

【応募資格】 Education, Language... More Detail