Learning Resources Advisor- Customer Services (User Experience)

London South Bank University

London

Turning Passion into Purpose.

London South Bank University are seeking a proactive and enthusiastic Learning Resources Advisor – (User Experience), to join the LSCS Customer Services team and be part of our UX team, offering a unique opportunity for personal growth and development.

You will be working with a dedicated Customer Services team recently awarded the Customer Service Excellence standard.

As part of the team, you will provide customer-focused library and information services to students and staff based at the University’s main library on our Southwark Campus.

You will contribute to frontline customer enquiry services (physical and online), supporting customers with a wide range of Library and student IT support and course enquiries from prospective students.

As a Learning Resources Advisor (User Experience), you will be part of the UX team, which plays a key role in enhancing the user experience within our library. You will assist in developing, implementing, and... More Detail

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