Customer Service Advisor

Updated: June 12, 2024 01:50 AM GMT

CSW Communications

Eynsham

Are you looking for a new office based Customer Service Advisor role? Would you like to join a family-owned company that are super friendly, helpful, and committed to creating a fun and enjoyable working environment for everyone? Join as a Customer Service Advisor and help them continue to grow their fantastic reputation and be part of the team as they expand & grow!

As Customer Service Advisor You Will
• Correspond with customers via email & the telephone
• Building great relationships
• Understand customer requirements and ensure that the company are meeting their needs
• Deal with customer queries/issues
• Accurately processing customers' orders received and updating CRM records
• Ensuring customers are aware of latest offers & services
• Arrange meetings for the Account Manager to visit customers
• Make outbound service calls to prompt/take customers order & provide status updates on outstanding orders

The Customer Service Advisor Will Have
• A welcoming, confident and... More Detail