Administrator/Customer Service
Updated: June 12, 2024 01:46 AM GMT
Everpool Recruitment
Chipping NortonPosition: Administrator/ Customer Service
Customer Service / Administrator / Call Handler
We are currently looking for people with experience, excellent communication, and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.
Hours and Location
Chipping Norton
£21,000 - £25,000 (depending on experience)
Office Based
Monday – Friday 37.5 hours (9am – 5.30pm)
What will you be doing?
To act as the first point of contact with policy holders wishing to make a claim under their designated insurance cover.
Create a claims file; accurately logging comprehensive details of the claim.
Effectively handle all claims from registration to completion.
Use a variety of communication approaches to build rapport and a positive relationship to help manage the customer predicament and deliver the right outcome.
Proactively identify opportunities to develop internal systems and processes and, where appropriate, reduce costs whilst... More Detail
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