Dispatcher​/Administrator

Municipal Group of Companies

Lower Sackville, NS

Position: Dispatcher/Administrator (Fixed-Term)
Location: Lower Sackville
REgroup, a division of The Municipal Group of Companies, is one of the areas Environmental Services providers. For over 20 years, REgroup has been serving HRM and surrounding areas with integrated waste collection, management, and recycling services. We are currently seeking a Dispatcher/Administrative Assistant (Mat Leave) based out of our Lower Sackville, NS location.

Primary Duties and Responsibilities:

Act as a representative of the company demonstrating superior judgement and excellent customer service

Answers phone calls and direct them as needed and set-up customer orders

Dispatches drivers to calls as they are received, using information on customer needs, driver’s locations

Manages requests for pick-up or container delivery

Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues

Fields emails from customers to the appropriate... More Detail

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