Social Services Provider

Updated: June 11, 2024 02:48 AM GMT

The Salvation Army

Batavia, IA

Overview

TITLE: Social Services Provider

DEPARTMENT : Batavia Corps

REPORTS TO: Corps Officer

SUPERVISES: N/A

STATUS: Non-Exempt

SCHEDULE: Monday, Wednesday, Thursday 9AM-3PM(18 hours per week-normal schedule) Hours may vary occasionally due to food deliveries, social service events (Up to 20 hours approved)

FUNCTION: Receive and process incoming calls, make appointment, intake and processing of financial assistance requests as well as food pantry requests, and assist with pick-up and intake of donations for the Food Pantry.

Responsibilities

DUTIES: (To include but not limited to)

Answer incoming telephone calls, answering inquiries and directing calls as necessary Schedule appointments for clients and assist in maintaining the appointment schedule book Listen to and write down answering machines messages and distribute messages as appropriate Data entry, record keeping and management of digital files for client records Greet and assist clients and others coming into the... More Detail