Housing Officer

Opus People Solutions Ltd

Rugby

Job Title: Housing Officer

Location: Rugby Borough Council

Pay Rate: £15.70 - £17.59 (PAYE), £20.41 - £22.87 (Umbrella) per hour

Working Hours: 37 hours per week

Duration: 6 months temporary

Work Mode: Hybrid (4 days on-site)

About The Role

Join our dynamic team as a Housing Officer at Rugby Borough Council. Your role will involve providing comprehensive housing management services to tenants, contributing to a positive working environment, and ensuring adherence to council policies and procedures.

Responsibilities
• Deliver housing management services to tenants, maintaining high standards of customer care.
• Provide advice and support to tenants through various channels, including office interviews, home visits, and telephone/email correspondence.
• Collaborate with internal and external stakeholders to sustain tenancies and provide individual support packages.
• Investigate and process housing management requests such as tenancy transfers and mutual exchanges in compliance... More Detail

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