Personal Banking Associate

Updated: June 10, 2024 06:31 PM GMT

The Toronto-Dominion Bank (Canada)

Melfort, SK

Position: Personal Banking Associate - Future Opportunities
Description :

KEY

ACCOUNTABILITIES CUSTOMERCreate an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience

Act as the premier lobby leadership branch representative, by greeting and engaging customers in a range of advice, service, educational, digital, and informational conversations

Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions

Train and educate customers on mobile, ATM, and online banking, as well as building customer-centric confidence with digital and emerging banking trends

Educate and promote TD Bank products and services which align to customer needs, with specific focus on Everyday Banking products (e.g., chequing, savings, credit cards, etc.) as well as personal unsecured lendingPoint of contact for all customer problems, ensuring concerns are handled appropriately... More Detail