Program Analyst Temporary NTE/MBE/MBP

U.S. Department of the Treasury

Springfield, NJ

Duties

WHAT IS THE TAS - TAXPAYER ADVOCATE SERVICE DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies Will Be Filled In The Following Specialty Areas

Taxpayer Advocate Service (TAS), EDCA ITS, Technical Analysis & Guidance (TAG)

The following are the duties of this position at the full working level.
• Analyzes Operating Division cases, processes and procedures to determine trends and identify systemic problems. Identifies problem areas and deficiencies and recommends changes to TAS and to the operating division. Works with Operating Division staff to identify process analysis projects that reduce taxpayer burden and improve customer gratification. Supports joint efforts and projects of both operating division and TAS organizations.
• Ensures proper coordination of TAS processes and procedures in specified area of operations. Reviews program objectives, operating policies, and work processes, assessing... More Detail

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