Customer Support Engineer

3010 K-T LTD Japan

Kitakami, Iwate

Description

The Customer Support Engineer hired to this position will support the RAPID tool. Successful applicants will be formally trained at one of our award-winning training centers in California, USA or, Singapore or Taiwan.
• Responsible for customer service activities associated with updating, troubleshooting, diagnosing, and repairing of highly complex capital equipment at customer sites.
• Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment.
• Coordinates actions with customers to minimize down time.
• Prepares fields service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems.
• Contributes to the capturing, re-use, collaboration, and improvement of knowledge using available systems.
• Provides assistance to other Field Service and Installation Engineers in resolving problems.
• Engages, communicates and works with the... More Detail

Apply Now

Similar Jobs

Companies Hiring in Kitakami, Iwate

Umbrellarz Limited

（株）フードコネクション

Genius Sports

株式会社新日本/10608-5D

Applied Materials

株式会社アースホールディングス HAIR & MAKE EARTH 北上店

パーソルテンプスタッフ株式会社

株式会社ジャパンクリエイト 北上営業所

株式会社ギフトホールディングス

株式会社ジャパンクリエイト

KLA

Applied Materials

Boston Consulting Group

Western Digital

Sogo Career Option Co Ltd

SHINNIHON

パーソルテンプスタッフ株式会社