Customer Service Advisor

Updated: June 09, 2024 04:27 PM GMT

Reflect Recruitment Group

Lincoln

I am looking for an enthusiastic and experienced individual who can provide first-line customer service support to all customers via telephone and email communication as well as administration support to all departments within the organisation. The role predominantly includes handling inbound telephone and email enquiries from external customers. The role is office based an here in Lincoln with free, on site parking. The days are Monday, Tuesday, Wednesday, Thursday and Saturday.
• Experience in customer service environment;
• Is well organised, plans ahead and maintains accurate and comprehensive records; manages own time effectively;
• Participates fully in team activities, supports and respects colleagues; shares information and resources;
• Understands and respects customers;
• Takes personal responsibility for addressing customer needs through the delivery of high-quality customer service
• To provide an efficient and effective service to customers through telephone and email... More Detail