Retail Assistant Manager

TUI Group

Kingston upon Thames

Joining the TUI Retail Team as an Assistant Manager at our Kingston-Upon-Thames shop, you’ll coach and develop a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

ABOUT THE JOB
• Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings
• You will support your line manager with developing your team to be pro-active, investigate and resolve every question or complaint, however if things don’t go quite right, you’ll be confident to step in and take ownership
• You’ll monitor and report on customer feedback and insight to support your Line Manager to spot trends and improve customer satisfaction and loyalty to grow our business
• Your personality and experience will assist you to guide, coach and... More Detail

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