Aftersales Consultant

Sydsen Group (pty) Ltd

Ibhayi

Aftersales Consultant - Port Elizabeth, Eastern Cape Our client is looking for a dynamic Aftersales Consultant to join their thriving team in the Automotive Industry.Purpose of the Role: Our client is seeking a dedicated professional to ensure a seamless service experience for their customers.The role involves fostering excellent communication among customers, parts, and service departments to achieve both customer satisfaction and financial goals.Minimum Requirements: 2-3 years of experience as an aftersales consultant or in a related role.Premium brand experience is a must.Automotive industry background.Grade 12 qualification.Computer literacy, preferably with Autoline or Kerridge.Valid driver's license.Duties (included but not limited to): Confirming accurate customer details.Determining payment methods.Liaising with customers in case of warranty/motor plan issues.Providing quotations for motor plan contracts where applicable.Pre-assessing all bookings for the next day.Offering... More Detail

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