Customer Service Executive

CSS Food & Beverages Sdn Bhd

Batu Caves, Selangor

Job Responsibility
• Responsible for acting as a liaison between customers and companies.
• Work well with customer service manager to ensure proper customer service is being delivered.
• Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.
• Update and key in customersâ order.
• Identify and match caller needs to ensure customer service standards are meet.
• To act as gatekeeper.
• Cancellation of sales return, empty return and invoice cancellation (for warehouse JD).
• To provide courteous and effective telephone assistance to customers.
• To handle customers complaints and enquiries.
• Stock take on every end month.
• Follow up to ensure that appropriate actions were taken on customersâ requests.
• To carry any other duties, responsibilities and assignment wherever required, directed or instructed by superiors.

Job Requirements

Qualifications & Experience:
• Minimum SPM or Diploma in any field or equivalent.
• Ideally minimum 1... More Detail

Apply Now

Similar Jobs

Companies Hiring in Batu Caves, Selangor

Mediprima Healthcare (M) SDN BHD

GVR Property Management and Services

Spring Energy Sdn Bhd

Malayan Flour Mills Berhad

Polymorph Recruitment

Babysits

The Weir Group

DG Hero

Dobiqueen (Foto-Zzoom Sdn Bhd)

Pertubuhan Perkhidmatan Social dan Pembangunan Komuniti Daerah Gombak, Selangor (PSPK)

Box-Pak (Malaysia) Bhd

Hongjet Technology

Wedding Mate Sdn Bhd

Mir Maju Enterprise Sdn Bhd

PANDAMART GOMBAK

TeacherOn.com

Flash Express Malaysia

The Weir Group PLC

Weir

Aczon Grow Bhd