Serious Incident and Complaints Investigator

Updated: June 07, 2024 07:04 AM GMT

NHS

Canterbury

Job summary

An exciting opportunity has arisen for a dynamic, highly motivated, organized, and experienced Serious Incident and Complaints Investigator to join the Central Investigation Team on a one-year fixed-term contract or as a secondment with your existing manager's approval.

This advert is open to clinical and non-clinical staff with relevant skills and experience.

Do you have experience in patient safety? Would you like to support the Trust in delivering the new Patient Safety Incident Response Framework?

This role requires the successful candidate to review sensitive and sometimes complex cases where things have gone wrong, but also to look for positive learning. Experience in undertaking Root Cause Analysis investigations is essential.

The team is passionate about making change, and this role will ensure a positive, fair, and system-based learning approach to support improvement.

The role is pivotal to involving patients, families, and carers as well as clinical teams... More Detail