Customer Service Representative

Updated: June 07, 2024 07:01 AM GMT

L.A. Recruitment Group

Ilkeston

Fantastic Opportunity for aCustomer Service Representative

This role with client is a central point of contact between our customers.
• This role is to be held by a person who has a very customer centric mindset (both with internal and external customers) and can work independently as part of a local and remote team.
• The role requires autonomy, a high level of self-organization and the ability to manage and communicate to various stakeholders at different levels. Continuous improvement is a critical part of the role: the right candidate is willing to continuously learn and apply new ways of working while working to improve our service to customer.

Principal Accountabilities
• Manage customer demand from initial order placement through to delivery, utilizing all resources to manage customer orders.
• Continuously strive to improve customer relations with prompt, efficient service, using own initiative to resolve complex problems when they arise.
• Proactively looks for better ways... More Detail