Front Desk agent

Marriott International

Tokoname, Aichi

Job Description For Front Desk agent(HOZ55128) in Tokoname City,Japan. Job Number 24098223Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Nagoya Chubu International Airport, 4-10-5 Centrair, Tokoname City, Aichi, Japan VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number... More Detail

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