Service Manager

INTERNATIONAL MARINA GROUP LP

Jamestown, RI

The Service Manager is responsible for managing service department and service teammates. The Service Manager will manage requirements of the service department to successfully achieve objectives and ensure service work is performed in a timely & efficient manner. The Service Manager reports to the General Manager.

Essential Duties and Responsibilities
Interpret the needs of SHM members and all vesselsDetermine all maintenance needs and schedule all service workProvide clear and precise instructions on work orders for techniciansManage all service department teammates and equipmentObserve and listen to vessels in operation to detect unsafe or malfunctioning equipment, leaks, or other flaws in hull and superstructurePerforms tests on vessels and equipment using gauges and other standard testing devicesOversee and monitor parts department to ensure timely ordering and maintain stock levelsEstimate cost of repairsProvide timely updates and takes initiative to exceed member satisfaction... More Detail

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