Copy & Print Centre Representative CAN

Updated: June 05, 2024 07:58 PM GMT

Staples Canada

Sarnia, ON

Position Summary :

The Copy & Print Centre (CPC) Representative offers knowledge to support copy and print clients, applies intermediate technical proficiency and understands the goals for each shift.

Follows CPC processes and procedures and maintains operational integrity of CPC. Routes sales and production through appropriate channels and understands the unique needs of Business and Consumer clients.

Has knowledge of solutions that meet the client's needs and recommends products and services that support these needs. Maintains established client relationships by providing outstanding customer care.

Primary Responsibilities :
• Urgently responds to customers in queue.
• Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround.
• Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following... More Detail