Collections Training Facilitator

Afpol

Westville

Introduction

Our client is on the search for a Collections Training Facilitator.

As a Collections Training Facilitator, you will play a key role in delivering comprehensive training programs to our collections staff. This will require you to be office-based, sitting amongst the Collections Team. You will be working alongside the Collections Manager and other stakeholders to design, develop, and facilitate training sessions that enhance the skills, knowledge, and performance of our collections team members.

Duties & Responsibilities

1. Facilitate Training Sessions: Lead engaging and interactive training sessions for collections staff, covering topics such as negotiation techniques, compliance regulations, communication skills, and effective debt recovery strategies.

2. On-the-Job Coaching: Provide one-on-one coaching and support to collections agents to reinforce training concepts, address performance issues, and promote continuous improvement.

3. Training Material Development... More Detail

Apply Now

Similar Jobs

Companies Hiring in Westville, KwaZulu-Natal

RCL FOODS Careers

Pple Healthcare

Compass Medical Waste Services

Just Gym

Pro Talent

Brambles Group

Brambles Group

RCL FOODS

Au Pair Extraordinaire

Kathy Piper Recruitment Solutions

The Unlimited

Datacentrix

RMS Staffing Solutions

University of KwaZulu-Natal

G4S

Cotton On Group

Service Solutions

Absolute Pets

Stratogo

Core Group