Team Manager

Updated: June 04, 2024 09:55 PM GMT

ScottishPower

Glasgow

ScottishPower HQ, 320 St Vincent Street, Glasgow, G2 5AD

Salary: £39,240 per annum plus excellent benefits.

Office based

Permanent

Help us create a better future, quicker

SP Energy Networks (SPEN) plays a vital role in ensuring we keep up with the evolving way our customers and communities generate, consume, and interact with energy through the provision of services that are crucial to the delivery of the Government’s ambitious Net Zero and Low Carbon targets.

This means that our Distribution Call Centre (DCC) is vital in the transition to NetZero. This is where our customers report network faults and supply issues meaning that you will be managing the first point of contact for these customers. From inbound calls, to emails, to social media - we want to make it easy for our customers to get in touch.

With our business at the mercy of big events such as storms, it’s vital that we log calls and faults to ensure that our customer issues are dealt with quickly, efficiently, and... More Detail