Work Planner / Scheduler

Updated: June 04, 2024 09:49 PM GMT

Major Recruitment

Watford

Major Recruitment are looking for Work Planner / Scheduler to join a brilliant & rapidly growing company in Watford. Do you have great customer service skills and want to apply them in work? If so, our client in Watford will want to see you!

A Work Planner / Scheduler main duties and responsibilities:

Provide support and consistent links to the client base and other departments at all times

Customers are to be contacted via email after all/each engineers attendances "same day" to ensure that the customer is happy with all works completed.

Logging/booking and closing of, any department requests for engineer's attendance

Scheduling/Co Ordination of engineers accurately via company CRM system to attend customer'spremises as and when required

Ensuring that all Return Calls are dealt with quickly and efficiently at all times, within a minimum of 48hrs.

Invoicing of all chargeable calls as and when required

Ensure procedures are adhered to at all times

Provide administration... More Detail