Customer Service Officer

Updated: June 04, 2024 09:41 PM GMT

Brellis Recruitment Limited

Royal Leamington Spa

Customer Service Specialist (Office-Based in Leamington Spa)

Are you passionate about delivering exceptional customer service and eager to represent a brand known for its core values of excellence, professionalism, and courtesy? If so, we have the perfect opportunity for you!

Role: Customer Service SpecialistLocation: Office-Based, Leamington Spa - Monday to Friday 9.30 - 5.30

Salary: £26,000

Role And Responsibilities

As a Customer Service Specialist, you will exceed customers' expectations by providing the highest level of service efficiently, politely, and professionally. Your key responsibilities will include:
• Customer Communication: Provide timely and accurate support to all customers via phone and email, ensuring responses within 24 hours.
• Problem Resolution: Clarify customer needs and complaints, offering the best solutions and following up to ensure full resolution.
• Collaborative Solutions: Work closely with logistics, the credit department, and the sales team to... More Detail