Complaints Processor

Updated: June 04, 2024 09:16 PM GMT

Vision RT Ltd

Basingstoke

Vision RT is a fast-growing MedTech company revolutionizing radiation therapy. We are the inventors of Surface Guided Radiation Therapy (SGRT), a technology that uses 3D cameras to make radiation therapy safer, more accurate and more comfortable for patients. Our systems are used in all 15 of US News & World Reports’ top 15 “Best Hospitals for Cancer.”

Company video: https://youtu.be/-52AYy1DAOQ

With around 300 employees globally, and offices in the UK, Poland & US, we operate autonomously as part of the Danish company Demant A/S, one of the largest healthcare companies in the world.

About the role

The Complaints Processor is primarily responsible for the prompt assessing, evaluating, and processing of complaints and the escalation of high priority issues.

The Complaints Processor is responsible for collaborating with other entities within the firm to gather additional information and gain full understanding of problems on a case-by-case basis to complete complaint investigations... More Detail