Technical Support

Updated: June 02, 2024 11:51 AM GMT

JTR Agency

Barnstaple

What you will do

As part of the technical team you will be responsible for engaging with new and existing customers by using different management CRM’s, telephone and face to face.

Assisting with new projects

Monitoring and maintaining the Mobile, voice and data networks within the company

Working with customers/colleagues to identify network problems and advising on the solution

Good relationship building skills and excellent customer service

Logging and keeping records of customer queries

Working with networks and suppliers and identifying/reporting issues

Keeping ticketing systems up to date and customers updated

Passionate about technology and an eagerness to learn new technologies

Highly motivated and able to work to own initiative and as part of a team

Ability to work under pressure and resolve issues effectively

An analytical and methodical problem solver

Skills And Experience Required

We are looking for an individual with a passion for technology and is driven to... More Detail