Customer Care Executive - Branch Operations

reliance nippon life insurance company limited

Siliguri, West Bengal, India

Hiring For Reliance Nippon Life Insurance Co.

Customer Care Executive - Branch Operations

CTC Range - 1.50 lacs to 3.50 lacs

Location - Tinsukhia, Bankura, ARAMBAGH, BARRACKPORE, SILIGURI

Roles And Responsibilities
• Tracking, Follow Ups through telephonic calls & Direct Visits for the collection of Renewal premiums from Customer.
• Verification of New Business Insurance Proposals
• Handing queries from Customers, Salesperson and Agents.
• Retention of Customers from Surrendering / Cancelling the Policies
• Verification and Processing Customer / Agent Servicing Requests & Claims
• Creation of reference leads from Walk In Customers
• Coordination with collection agent / bank to deposit of Cash / Cheque premiums at Bank.
• Data Enrichment and instant adoption-80% of all eligible customer walk-ins
• To ensure process compliance and adherence at the branch
• Operational co-ordination with other functional department More Detail

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