On-Site Service Specialist

Updated: March 03, 2024 09:35 AM GMT

Work from home Job in Gabrovo

HITACHI ENERGY BULGARIA EOOD

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Location: Sevlievo, Gabrovo, Bulgaria Job ID: R0038291 Date Posted: 2023-12-11 Company Name: HITACHI ENERGY BULGARIA EOOD Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: Your responsibilities: Diagnoses and resolves IT-related issues effectively and efficiently. Ensures that computers are delivered in a 'ready-to-use' condition for IT users. Provides ad-hoc training to users on common IT issues and guides them through self-service tools. Manages the physical stock of devices and accessories, including updates in the Configuration Management Database (CMDB). Conducts regular inventory checks for relevant hardware. Coordinates logistics by utilizing local logistics providers to transport and relocate devices between locations. Handles warranty cases in collaboration with the appropriate Original Equipment Manufacturers (OEM) vendors. Identifies and report potential risks that could impact the quality of OSS services. Offers support... More Detail

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