Trainee Contact Management Centre Officer: Oxford – Kidlington (999/101 Call...

Thames Valley Police

Kidlington

As one of the most demanding yet rewarding roles in modern policing, you’ll need to stay calm under pressure, making key decisions whilst taking information from a caller, while being resilient enough to deal with distressing calls or taking abuse from someone you are trying to help. If you can demonstrate these skills, then this could be the career for you.

As a Police Call Handler you will be the first point of contact between the public and the Police, undoubtedly leaving a lasting impression on the communities we serve. You do not need previous experience; instead, we're looking for common sense, attention to detail, good communication and IT skills, high levels of resilience and a calm head under pressure. Above all, you'll have the drive and determination to make a difference to the communities we serve.

For more detailed information on the role, including first-hand experience from those in the position, alongside important information on shifts and requirements of the role... More Detail

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