Administrator (Payments & Income)

Updated: May 23, 2024 09:26 PM GMT

Saffron Housing Trust

Long Stratton, Norwich

The Vacancy

We have an opportunity for an Administrator to join the Income Team to ensure the effective collection of rental income due.

Key responsibilities include:
• Responsibility for posting all the rent and benefit payments to individual rent accounts on C365.
• Creating sub accounts for recharges and sending invoices to tenants.
• Transferring balances between sub accounts and manual adjustments to accounts for refunds, salary payments and account credits.
• Provide administrative support for the Income Team. Tasks would include but are not limited to:
• Processing incoming and outgoing post
• Uploading documents
• Process housing benefit notifications and rent confirmations

Please see the full list of responsibilities on the Role Profile attached.

Our ideal candidate will have:
• Experience of working within an Income Recovery team or similar customer focused environment.
• An understanding of the importance of confidentiality and data protection of business.
• Possess... More Detail