Reigonal Customer Service Manager

Updated: May 22, 2024 04:28 PM GMT

Howells Recruitment

Croydon

Regional Customer Service Manager - Social Housing Repairs & Maintenance

Based in South London

Full-Time, Permanent position

Salary: £55-60k

We are working with a leading Social Housing contractor to recruit a proactive and experienced Regional Customer Service Manager to join their teams around South London. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor.

As the Regional Customer Service Manager, you will oversee the full customer service function for the planned works team on mulitple contracts.

Key Criteria:

Previous experience in social housing repairs and maintenance

Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management

Experience driving customer service best practice and complaint resolution

Planned works experience is desirable

Strong people management skills

Advanced IT Skills including planning software

Ability to... More Detail