Admin Scheduler

Kennedy Recruitment

Coleraine

Are you an experienced Administrative professional with excellent customer service skills possessing the drive and determination to succeed in your field? If so, click "Apply" now, as we'd love to hear from you!
• Your Duties:*
• To accurately diagnose and record maintenance repairs for tenants and triage customer calls to establish work orders for issue to depot operatives.
• To schedule or reschedule all appointments to suit customers and or business needs.
• To correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs.
• To communicate and liaise with a range of internal and external stakeholders including customers, depot Supervisors and the organisational Customer Support Unit to help deliver effective maintenance services.
• To build and maintain a knowledge and understanding of the schedule of rates.
• To carry out and complete all work to a high quality and in a timely manner to meet contract KPI's.
• To use a wide... More Detail

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