Shopee Video QA (Solo, Contract based)

Shopee

Surakarta, Surakarta City, Central Java

Job Description
• Job Description:
• Give assessments regarding the agent's tasks and ensure that they are in accordance with SOP standards
• Calibrating QA assessment
• Monitoring, reporting & exercise
• Find solutions to agent problems related to the tasks

Requirements
• Requirements:
• Experienced in Quality Assurance/Quality Control is a plus, fresh graduates are welcome
• Attention to detail, problem-solving, analysis, insight, and creative
• Able to work in a team, good skills in communication
• Able to work under pressure and under dynamic target
• Familiar with Excel (minimum basic Excel)
• Familiar or active with Live Stream
• Fluent in English is a plus More Detail

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