Deputy Manager - Debt Management Services - Consumer

Updated: May 12, 2024 12:42 PM GMT

Bajaj Finserv

Purulia, West Bengal

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities
• To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.
• Control bucket flow cases and focus on non-starters.
• Ensuring documented feedback.
• Ensuring legal guidelines are complied with while repossessing of products
• Ensuring audit queries are complied with.
• Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.
• Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
• Ensuring background and reference check of agencies / DCTs being appointed.
• Constant evaluation of DCTs and agencies.
• Identify and manage training needs for the CEs.
• Support collection officers in legal / police issues.
• Ensuring timely and profitable disposal of... More Detail